Customer Events: Strengthen Relationships, Build Loyalty

Turn key customers into brand advocates with curated experiences that deep engagement.

Strategic Design That Connects
Balance business goals with meaningful experiences. Our Strategic Event Design approach turns customer events into powerful relationship-building moments that drive long-term loyalty.

Extraordinary Care For Every Guest
We elevate your customer experience through genuine hospitality and thoughtful attention. Your clients will feel valued, understood, and eager to deepen their partnership

Seamless Delivery, Flawless Impact
One dedicated partner manages every moving piece of your customer event. From venue coordination to on-site logistics, our proven process ensures you can focus entirely on strengthening client relationships.

Working With Flok

How teams experience our strategic approach and extraordinary care

From the get-go, we knew we were working with the right partner. They were very attentive to our needs and asked all of the right questions to get us started. As we transitioned into the execution phase, the team worked independently and pulled us in only when appropriate or necessary. It was a huge lift off our shoulders and we'd use them again in a heartbeat. Do yourself a favor and work with Flok.

Matthew Beal

Director of Product Marketing, Storable

Our first company meet-up (organized by Flok) was fantastic. We're already organizing our second meet-up with them and couldn't be happier. Working with Flok guarantees that your team will have a fantastic experience since every detail is taken into account in order to provide each employee with the greatest possible experience.

Casey Blanchette-Phillips

Operations Manager, Follow up Boss

Flok was actually spectacular. I barely had to lift a finger. The entire Curebase team is so grateful for our event planner and the retreat went off without a hitch, largely due to the incredible Flok team. Can't say enough good things about Flok.

Noah Debrincat

Chief of Staff, Curebase

The Flok team went above and beyond to make our retreat the best experience! From picking a location, selecting hotels, developing our itinerary and onsite support, the team was thoughtful, meticulous, and always thinking a few steps ahead! I'm already looking forward to planning our next retreat!

Ashley Maddox

Director of People Operations, PrettyLitter

We had some lessons learned that we applied to this offsite and one of those was having the in-person Flok coordinator part of the entire planning process. Our team really enjoyed working with our event planner and we so appreciate all her hard work planning and executing on our offsite.

Veronica Tappe

Director of People, TalkingPoints

FAQ

Have a question that's not covered here? Our team is ready to walk you through the details of creating your company retreat. You can also book a meeting with us to chat more.

How do you ensure high customer engagement?

We design interactive programs balancing industry insights, networking, and exclusive experiences.

What's the ideal customer event size?

We recommend 50-200 attendees for optimal networking and engagement, though we can accommodate larger groups.

How do you measure customer event ROI?

We track:

Customer satisfaction scores
Retention rates
Upsell opportunities
Net Promoter Score (NPS)

Can you handle multiple customer segments?

Yes, we create tailored tracks for different customer segments while maintaining a cohesive overall experience.

What support do you provide for customer communications?

Our team handles all event communications, from initial invitations to post-event follow-up.

customer events

Customer Events: Strengthen Relationships, Build Loyalty

Working With Flok

Sample Itinerary

Sample Itinerary

Choose the service level that’s right for you

Strategic Venue Search

Custom Designed Retreats

FAQ

Extraordinary Experiences,
Effortlessly Planned

Customer Events: Strengthen Relationships, Build Loyalty

Working With Flok

Sample Itinerary

Sample Itinerary

Choose the service level that’s right for you

Strategic Venue Search

Custom Designed Retreats

FAQ

Extraordinary Experiences,Effortlessly Planned

Extraordinary Experiences,
Effortlessly Planned